Question 1

How fast is delivery after payment?

Accepted Answer

Codes are delivered instantly to your email — usually within 1 to 5 minutes of confirmed payment.

Question 2

What payment methods do you accept?

Accepted Answer

We accept D17, Flouci, POSTE / Bousta, and major credit cards (Visa, Mastercard). All transactions are 256-bit SSL encrypted.

Question 3

Are the codes genuine and verified?

Accepted Answer

Yes. Every code is sourced from official distributors and verified before listing. We have a 100% legitimate code guarantee.

Question 4

Which platforms do you support?

Accepted Answer

We support Steam, PlayStation, Xbox, Nintendo, Riot Games (Valorant), Epic Games (Fortnite), Free Fire, PUBG, Google Play, Apple, Netflix, Spotify, Amazon, Roblox, Discord, and more.

Question 5

What is the VIP rewards program?

Accepted Answer

The ScarVault VIP program automatically applies discounts based on your total spend. Bronze (3% off), Silver (5% off), and Gold (10% off). No discount codes needed — it's applied automatically.

Question 6

Can I get a refund if my code doesn't work?

Accepted Answer

Yes. If your code is invalid or already used, contact our support team within 48 hours and we will replace it or issue a refund.

Question 7

Do you ship physical products?

Accepted Answer

No. ScarVault is a 100% digital store. All products are delivered electronically to your email address. There is no physical shipping.